FREQUENTLY ASKED
QUESTIONS

What makes your ice different from regular ice?

Our ice is directionally frozen, which removes air bubbles and impurities. The result is crystal-clear, slow-melting ice that looks beautiful and keeps drinks colder for longer without over-diluting them.

Who is your ice for?

We supply cocktail bars, restaurants, events, and home hosts who care about drink quality and presentation. If you’re serving spirits, cocktails, or hosting something special—this ice is for you.

What types of ice do you offer?

We currently offer:

  • Clear ice cubes and collins ice (perfect for spirits & cocktails)

  • Large chipping blocks (for carving, displays, or batching)

  • Custom sizes on request

  • Spheres 6cm

  • 12kg bags of cocktail ice cubes

  • Textured ice

  • Specialised requests for one off events

If you’re unsure what’s best, we’re happy to advise.

Does clear ice melt slower?

Yes. Because clear ice is denser and free of air bubbles, it melts significantly slower than cloudy freezer ice—meaning better flavour control and a more consistent drink.

How should I store the ice?

Store the ice in a freezer at –18°C or below, sealed in its packaging. Avoid strong-smelling foods nearby—ice absorbs odours easily.

How long does the ice last?

If stored correctly, our ice will keep for several months with no loss in clarity or performance.

Do you deliver?

Yes. We offer delivery across the north. Delivery options and minimums vary, get in touch for details.

Is there a minimum order?

Minimum orders apply depending on the product and delivery area. Trade customers can set up regular deliveries with agreed volumes.

Can you supply events or weddings?

Absolutely. We regularly supply ice for private parties, weddings, brand events, and pop-ups. Large orders and one-off blocks are welcome, advance notice helps.

Do you offer custom or branded ice?

We can create bespoke sizes and carving blocks. Branded ice is possible via third-party stamping or carving—ask us what’s achievable for your event.